Privacy Policy

Welcome to Villa Republic. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.

When you visit our website (villarepublic.lk) and use our booking services, you trust us with your personal information. This privacy policy applies to all information collected through our website and/or any related services, sales, marketing, or events.

1. Information We Collect

We collect personal information that you voluntarily provide to us when registering at the website, expressing an interest in obtaining information about us or our villas, or otherwise contacting us. The personal information we collect depends on the context of your interactions with us, and may include:

• Contact Data: Name, email address, phone number, and residential address.
• Booking Data: Check-in/check-out dates, guest counts, special requests (e.g., dietary requirements, accessibility needs).
• Payment Data: We collect data necessary to process your payment if you make a reservation, such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored by our payment gateway providers.

2. How We Use Your Information

We use personal information collected via our website for a variety of legitimate business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate bookings: We use your information to manage reservations, process payments, and ensure a seamless check-in experience at our properties.
• To send administrative information: We may use your personal information to send you product, service, and new feature information, as well as booking confirmations and itineraries.
• To fulfill legal and regulatory obligations: Including maintaining guest registries as required by local tourism authorities in Sri Lanka.

3. Will Your Information Be Shared?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., payment processors, email delivery services, and property management systems).

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice. This helps us analyze website traffic and optimize your browsing experience on villarepublic.lk.

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.